Important information about Terms and Condition
Payment is due upon arrival in CASH.
LOCAL CITY TAX
For all guest bookings with the period of stay from 1st January 2011 onwards, a local tax of 3 Euro per person per day must be paid. This is an additional charge and is not included in the room rate. You have to pay it directly in the hostel in cash only.
CANCELLATION POLICY
You should give us 3 full days’ notice of your cancellation prior to your arrival by email or fax. Failing to do so will result in a one-night charge on your card. We don't accept phone cancellations. So if you have a booking starting 25 June this means you can cancel your reservation until 21 June midnight Italy time.
DORMS BEDS: Limit of age is 30 years old.
If you have booked for more than 1 person please note that although we will try our best to keep you all together in one room we cannot guarantee it. If staying together is essential then we suggest you book a private room.
We sell towels for 3,50 Eur each.
PRE-AUTHORIZATION ON CARD AS GUARANTEE :
Kindly note that the credit card required at the time of booking is as a guarantee only and a few days before due arrival we will run a small verification that funds are sufficient, and this for the amount of the first night. This is not a payment, however the sum will be as a result frozen and therefore will be unavailable for the next few weeks. On your bank statement it may show as a pending payment whereas in fact it is only a pre-authorization which expires automatically, and money then reverts to your account.
